Contact AlgmarginETH
Can't log in? Wondering why a card jumped to the top of the board at 3 a.m.? Send us an e-mail. Mention the asset and the time of the alert, add a screenshot if you have one, and we can answer on the first try.
Support by e-mailAccount, alerts, assets, partnerships
Deposits and withdrawals: the support team of your broker
What to write to us about
Account and access
Sign-up errors, a lost password, a radar that stays locked after your deposit. Write from the address you registered with, so we find your account quickly.
Write about thisAlerts and scores
Why an asset scored 87, why a card was updated, why a spike came with no reason. Give us the ticker and the time.
Write about thisAn asset for the radar
Missing a stock or a coin? Name it along with the exchange where you trade it. Requests that come up often move higher on our list.
Write about thisQuestions for your broker
Deposits, withdrawals, trading fees and your account balance belong to the partner broker where the account is open. Their support desk answers those. We cannot see your money or the orders you place.
Keep your account safe
Nobody from AlgmarginETH will ask for your password. Or a card number. Or an SMS code, or remote access to your computer. We do not trade on anyone's behalf and do not phone people to push a bigger deposit. Got a message like that in our name? Don't reply. Forward it to us.